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Switching systems

We import your patients, meds, allergies and history.

Changing systems is the part everyone dreads. We keep sourced export instructions for 36 systems plus paper and spreadsheets, do the data work, show you the counts before go-live, and keep your old system available read-only until you're comfortable turning it off.

Already built in

Importers for 36 systems are ready today.

Built in means the importer for your system's export format already exists. Your vendor still has to hand the export over — each entry further down says exactly what to ask for — and we load it.

Tier 2 · 14 systems

Easy switch — export a file, we import it

These systems hand over spreadsheets and PDF chart copies. We map the columns once, and each PDF is matched to the right chart by its filename or a manifest.

Tier 3

On something else? We'll handle it.

Any other system, paper charts or a spreadsheet you kept yourself: we collect what you have and run the migration with hours from your support plan.

Talk to us about your migration
What comes with you

Everything a clinician needs to pick up where the last visit left off.

What arrives depends on what your vendor's export contains. Re-running an import updates what is already there instead of creating duplicates.

  • Patients, demographics and emergency contacts
  • Insurance coverage
  • Medications and allergies
  • Problems and diagnoses (ICD-10)
  • Immunizations, vitals and lab results
  • Past encounters and appointments
  • Past notes, read-only and locked
  • PDFs and scans matched to each chart
  • Practitioners (matched by NPI) and organizations
The importers
  • C-CDA documents
  • EHI export zip
  • FHIR files or connection
  • Spreadsheet with column mapping
  • PDF bundle
  • Tebra API connection
  • Manual entry

ONC-certified systems must be able to export all of a practice's electronic health information on request. Where a vendor does not publish its export steps, our instructions say so and tell you what to ask their support team for.

Switching from

Find your current system.

Each entry links to the vendor's own documentation and shows when we last checked it.

Primary care, specialty and telehealth EHRs · 13

TE

Tebra

Primary care · Behavioral health · Specialty · Telehealth
C-CDA documentsSpreadsheets (CSV / Excel)Vendor APIPDF chart copies
We import via EHI export zip

Self-service exports: minutes to hours. Data Services exports: within 30 business days after the signed agreement.

Steps from vendor docs · checked 2026-10-23Source for Tebra (opens in a new tab)
AT

athenahealth (athenaOne)

Primary care · Specialty
C-CDA documentsEHI exportFHIR (per patient)
We import via C-CDA documents

Small exports start immediately; All Patients runs during the next overnight window.

Steps from vendor docs · checked 2026-10-23Source for athenahealth (athenaOne) (opens in a new tab)
EC

eClinicalWorks

Primary care · Specialty
C-CDA documentsEHI exportFHIR Bulk Data
We import via FHIR files or connection
Ask vendor support · checked 2026-10-23Source for eClinicalWorks (opens in a new tab)
AD

AdvancedMD

Primary care · Behavioral health · PT / rehab · Specialty
C-CDA documentsSpreadsheets (CSV / Excel)PDF chart copies
We import via C-CDA documents
Steps from vendor docs · checked 2026-10-23Source for AdvancedMD (opens in a new tab)
EH

Elation Health

Primary care · Specialty
C-CDA documentsEHI exportPDF chart copiesSpreadsheets (CSV / Excel)
We import via C-CDA documents

Bulk C-CDA: minutes (30+ minutes for 5,000+ patients). EHI via Support: ask Support.

Steps from vendor docs · checked 2026-10-23Source for Elation Health (opens in a new tab)
CH

CharmHealth

Primary care · Specialty · Telehealth
C-CDA documentsFHIR (per patient)FHIR Bulk DataSpreadsheets (CSV / Excel)
We import via C-CDA documents
Steps from vendor docs · checked 2026-10-23Source for CharmHealth (opens in a new tab)
PF

Practice Fusion

Primary care · Specialty
EHI exportC-CDA documents
We import via EHI export zip
Ask vendor support · checked 2026-10-23Source for Practice Fusion (opens in a new tab)
DR

DrChrono

Primary care · Specialty · Telehealth
EHI exportC-CDA documentsSpreadsheets (CSV / Excel)
We import via EHI export zip
Ask vendor support · checked 2026-10-23Source for DrChrono (opens in a new tab)
NH

NextGen Healthcare

Primary care · Behavioral health · Specialty
C-CDA documentsEHI export
We import via C-CDA documents
Ask vendor support · checked 2026-10-23Source for NextGen Healthcare (opens in a new tab)
GH

Greenway Health (Intergy / Prime Suite)

Primary care · Specialty
EHI exportC-CDA documents
We import via EHI export zip
EP

Epic (incl. Community Connect)

Primary care · Specialty · Behavioral health
C-CDA documentsFHIR Bulk DataEHI export
We import via C-CDA documents
OH

Oracle Health (Cerner)

Primary care · Specialty
C-CDA documentsEHI exportFHIR Bulk Data
We import via C-CDA documents
Ask vendor support · checked 2026-10-23Source for Oracle Health (Cerner) (opens in a new tab)
HE

Healthie

Primary care · Behavioral health · Telehealth · Specialty
EHI exportSpreadsheets (CSV / Excel)PDF chart copies
We import via EHI export zip
Steps from vendor docs · checked 2026-10-23Source for Healthie (opens in a new tab)

Behavioral health and therapy · 12

SI

SimplePractice

Behavioral health · Telehealth
Spreadsheets (CSV / Excel)PDF chart copies
We import via PDF bundle
Steps from vendor docs · checked 2026-10-23Source for SimplePractice (opens in a new tab)
TH

TherapyNotes

Behavioral health
Spreadsheets (CSV / Excel)PDF chart copies
We import via Spreadsheet with column mapping
Ask vendor support · checked 2026-10-23Source for TherapyNotes (opens in a new tab)
TH

TheraNest (Ensora)

Behavioral health
Spreadsheets (CSV / Excel)PDF chart copies
We import via Spreadsheet with column mapping
Steps from vendor docs · checked 2026-10-23Source for TheraNest (Ensora) (opens in a new tab)
JA

Jane

PT / rehab · Chiropractic · Behavioral health · Med spa / aesthetics
Spreadsheets (CSV / Excel)PDF chart copies
We import via PDF bundle

Request 1–2 weeks ahead; the link expires after 7 days.

Steps from vendor docs · checked 2026-10-23Source for Jane (opens in a new tab)
IP

IntakeQ / PracticeQ

Behavioral health · Med spa / aesthetics · Telehealth
Spreadsheets (CSV / Excel)PDF chart copies
We import via PDF bundle

1–3 business days.

Steps from vendor docs · checked 2026-10-23Source for IntakeQ / PracticeQ (opens in a new tab)
VA

Valant

Behavioral health
Spreadsheets (CSV / Excel)EHI export
We import via Spreadsheet with column mapping
Steps from vendor docs · checked 2026-10-23Source for Valant (opens in a new tab)
KI

Kipu (SUD / behavioral)

Behavioral health
EHI export
We import via EHI export zip
Steps from vendor docs · checked 2026-10-23Source for Kipu (SUD / behavioral) (opens in a new tab)
NE

Netsmart (myUnity, myEvolv, myAvatar)

Behavioral health · Home health · Hospice
EHI exportC-CDA documents
We import via C-CDA documents
WE

WebPT

PT / rehab
Spreadsheets (CSV / Excel)PDF chart copies
We import via PDF bundle
Steps from vendor docs · checked 2026-10-23Source for WebPT (opens in a new tab)
PH

Prompt Health

PT / rehab
Spreadsheets (CSV / Excel)PDF chart copies
We import via Spreadsheet with column mapping
Ask vendor support · checked 2026-10-23Source for Prompt Health (opens in a new tab)
RS

Raintree Systems

PT / rehab
EHI exportSpreadsheets (CSV / Excel)
We import via EHI export zip
Ask vendor support · checked 2026-10-23Source for Raintree Systems (opens in a new tab)
CH

ChiroTouch

Chiropractic
Spreadsheets (CSV / Excel)PDF chart copies
We import via Spreadsheet with column mapping
Steps from vendor docs · checked 2026-10-23Source for ChiroTouch (opens in a new tab)

Home health and hospice · 6

MA

MatrixCare

Home health · Hospice
FHIR Bulk DataSpreadsheets (CSV / Excel)PDF chart copies
We import via FHIR files or connection
Ask vendor support · checked 2026-10-23Source for MatrixCare (opens in a new tab)
AX

Axxess

Home health · Hospice
C-CDA documentsPDF chart copies
We import via EHI export zip
Steps from vendor docs · checked 2026-10-23Source for Axxess (opens in a new tab)
WH

WellSky (Kinnser) Home Health / Hospice

Home health · Hospice
EHI exportC-CDA documentsSpreadsheets (CSV / Excel)PDF chart copies
We import via EHI export zip
HH

Homecare Homebase (HCHB)

Home health · Hospice
EHI exportC-CDA documentsPDF chart copies
We import via EHI export zip
Ask vendor support · checked 2026-10-23Source for Homecare Homebase (HCHB) (opens in a new tab)
KA

KanTime

Home health · Hospice
Spreadsheets (CSV / Excel)PDF chart copies
We import via EHI export zip
Ask vendor support · checked 2026-10-23Source for KanTime (opens in a new tab)
AL

Alora

Home health · Hospice
Spreadsheets (CSV / Excel)PDF chart copies
We import via Spreadsheet with column mapping
Ask vendor support · checked 2026-10-23Source for Alora (opens in a new tab)

Aesthetics, dental and everything else · 6

ZE

Zenoti

Med spa / aesthetics
Spreadsheets (CSV / Excel)
We import via Spreadsheet with column mapping
Ask vendor support · checked 2026-10-23Source for Zenoti (opens in a new tab)
BO

Boulevard

Med spa / aesthetics
Spreadsheets (CSV / Excel)
We import via Spreadsheet with column mapping
Ask vendor support · checked 2026-10-23Source for Boulevard (opens in a new tab)
AR

Aesthetic Record

Med spa / aesthetics
Spreadsheets (CSV / Excel)PDF chart copies
We import via Spreadsheet with column mapping
Steps from vendor docs · checked 2026-10-23Source for Aesthetic Record (opens in a new tab)
DD

Dentrix / Dentrix Ascend

Dental
Spreadsheets (CSV / Excel)
We import via Spreadsheet with column mapping
Steps from vendor docs · checked 2026-10-23Source for Dentrix / Dentrix Ascend (opens in a new tab)
OD

Open Dental

Dental
C-CDA documentsSpreadsheets (CSV / Excel)
We import via C-CDA documents
Steps from vendor docs · checked 2026-10-23Source for Open Dental (opens in a new tab)
PC

Paper charts / spreadsheets

Any practice
Spreadsheets (CSV / Excel)PDF chart copies
We import via Spreadsheet with column mapping
Steps from vendor docs · checked 2026-10-23Source for Paper charts / spreadsheets (opens in a new tab)
The plan

A four-week switch, with a check at every step.

Larger agencies and multi-location groups take longer; we agree on dates before anything moves.

  1. 1
    Week 1 — Export

    You request an export from your current vendor; we tell you exactly what to ask for. The BAA is signed and your workspace exists before any file is uploaded.

  2. 2
    Week 2 — Dry run

    The whole import runs once as a dry run that is rolled back afterwards. You get the counts — patients, medications, allergies, problems, documents — and a short list of charts that need a person to match.

  3. 3
    Week 3 — Verify

    After the first real import, your team spot-checks a sample of charts. Anything that does not match is corrected and imported again, which updates the record in place.

  4. 4
    Week 4 — Go live

    A final export from the old system is imported on top; records already loaded are updated, not duplicated. Then staff training, and your first month of support hours covers the questions that follow.

Product names are trademarks of their owners. THNK Med is not affiliated with them; we work from the exports your current vendor provides to you.

Tell us what you run today.

Book a walkthrough and we'll estimate your switch — data, timeline and training — before you commit.

Start your application