Pay for the practice you run, not per click.
Four parts, all visible before you sign: a base price per location, a seat for each prescriber, a patient-volume tier that tracks your active patients, and the support agreement that keeps the platform growing with your practice.
Clinic plan · $399 per location per month
We count active patients nightly. Your tier moves up or down automatically, prorated.
Base price and patient-volume tiers
One plan covers every office-based, virtual and mobile practice; agencies have their own. Patient-volume add-ons are per organization, not per location, measured nightly and adjusted automatically in both directions.
| Plan | Per location / mo | Per prescriber / mo | 0–50 patients | 51–150 patients | 151–300 patients | 301+ patients |
|---|---|---|---|---|---|---|
Clinic Primary care, specialty, direct primary care and concierge practices. | $399 | $89 | Included | +$149 | +$349 | +$649 |
Home Health Medicare-certified and private-duty home health agencies. | $599 | $89 | Included | +$249 | +$549 | +$949 |
Hospice Hospice programs, from admission through bereavement. | $599 | $89 | Included | +$249 | +$549 | +$949 |
Home Health + Hospice Agencies running both service lines under one roof. | $899 | $89 | Included | +$349 | +$749 | +$1,249 |
E-prescribing seats cover the certified e-prescribing partner's per-prescriber fee plus our integration and support. Annual billing applies 15% off location, prescriber and census charges.
Prepaid engineering hours, at a lower rate the more you commit.
Every subscription includes one. Hours cover maintenance, fixes, training and the monthly features and customizations you ask for. Bigger commitments get a lower effective rate and longer rollover.
Essentials
Platform upkeep plus small adjustments each month.
- Security patches and platform updates
- Email support
- Small configuration changes
- Unused hours expire at month end
Standard
Room for a new form, report or workflow every month.
- Everything in Essentials
- Phone and email support
- Custom forms and reports
- Unused hours roll over 1 month
Priority
Steady feature work and integrations alongside support.
- Everything in Standard
- Integrations and automations
- Quarterly roadmap review
- Unused hours roll over 2 months
Partner
A dedicated engineering lane for agencies that build on the platform.
- Everything in Priority
- Named engineer
- Monthly planning call
- Unused hours roll over 3 months
Open a ticket from Support & Billing: a bug, a question, a new report, a whole workflow.
For anything bigger than a quick fix, we post an hour estimate on the ticket before starting.
Approve in one click. Hours come out of your bank, oldest first; you see every entry.
Pricing, answered plainly.
What counts as an active patient?+
For home health and hospice, a patient with an open episode or benefit period. For every other practice, a patient on file who is not marked do-not-contact. We count every night and show the number on your Support & Billing page, so you know your tier before the invoice does.
Why is a support agreement required?+
Practice software needs ongoing care: rule changes, new forms, integrations, staff training, and the features you ask for. A prepaid bank of engineering hours means that work gets scheduled instead of quoted from scratch every time, and it costs less per hour than ad-hoc work.
What happens when we use more hours than our plan?+
We tell you before any estimated work starts, and you approve it from your Support page. Hours beyond your bank are billed at your plan's overage rate on the next invoice. Moving to a bigger plan lowers the effective rate.
Do unused hours roll over?+
Standard rolls over one month, Priority two, Partner three. Essentials hours are use-it-or-lose-it each month. Rolled-over hours are always used first.
Can we change plans later?+
Yes. Ask from Support & Billing inside your workspace to add locations or prescribers or to change support plans, and we adjust the subscription. Changes are prorated.
Does a therapist pay the same as a clinic?+
Every office-based, virtual and mobile practice is on the same Clinic plan; home health and hospice agencies have their own plans. What changes the price is locations, prescribers and patient volume — not your specialty.
Who counts as a prescriber?+
Each clinician enrolled with DoseSpot for e-prescribing is one seat. Practices that never prescribe, such as most therapy or acupuncture practices, have no prescriber seats at all.
Is there a setup fee?+
Standard onboarding and data import from any system on our switching list — including paper and spreadsheets — is included. Unusual migrations are scoped up front and can be paid from support hours.
Every number above is the number you pay.
The calculator uses the same math as checkout. Start your application with this quote, or book a walkthrough first.